Measuring management and the moment of truth : the book about mystery shopping (inbunden, eng)
This book: Welcomes you to the exciting world of mystery shopping, a rapidly growing industry. Teaches you the theory and history of mystery...
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Specifikation
Böcker
- Format Inbunden
- Antal sidor 248
- Språk Engelska
- Förlag Better Business Books
- Utgivningsdatum 2015-05-13
- ISBN 9789163310461
- Medverkande Veronica B. Karlsson, Tommy Jansson, Harvey Gilbert