Business Relationship Manager (häftad, eng)

Business relationship management (BRM) is central to all aspects of an organisation’s interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.

Format	Häftad
Omfång	190 sidor
Språk	Engelska
Förlag	BCS Learning & Development Limited
Utgivningsdatum	2014-06-30
ISBN	9781780172507