The Best Service is No Service (inbunden, eng)
Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playi...
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Specifikation
Böcker
- Format Inbunden
- Antal sidor 336
- Språk Engelska
- Förlag John Wiley & Sons Inc
- Utgivningsdatum 2008-04-09
- ISBN 9780470189085