SERVICE AUTOMATION FOUNDATION COURSEWARE (häftad, eng)

The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend.

We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of Service

Format	Häftad
Omfång	147 sidor
Språk	Engelska
Förlag	VAN HAREN PUBLISHING
Utgivningsdatum	2018-02-08
ISBN	9789401802062