ITIL INTERMEDIATE SERVICE STRATEGY COURS (häftad, eng)

ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course covers the management and control of the activities and techniques within the Service Strategy stage, but not the detail of each of the supporting processes.Youll learn Detailed understanding of processes, functions and activities related to Service Strategy within the Service Lifecycle.Introduction to service strategyService strategy

Format	Häftad
Omfång	444 sidor
Språk	Engelska
Förlag	VAN HAREN PUBLISHING
Utgivningsdatum	2017-03-24
ISBN	9789401801409